People-centered Design

Digital transformation for power-plant HMI

A complete digital reinvention of the human-machine interface for gas-fired power stations using GE turbines.

Bringing the power of digital transformation to a complex industrial plant is a UX challenge – the human-machine interface (HMI) has been graphical for many years, but it has never been truly digital (in the modern sense).

Opinions

Don’t write interview guides

If you are going to meet with users and do some qualitative research then I hope you have had it drilled in to you to carefully construct an interview guide. Now, I ask you to remember that lesson, but throw away the interview guide!

Themes

Commerce, business, technology – a key part of experience design.

Product design is a complex balancing of conflicting constraints and what works for a product idea in one company might be very different than would work for the same idea in a different company. Given that – does it really make sense to say the design is centred on anything?

What is the role for data, analytics and AI?

Increasingly the experiences we are designing products for entail the collection and sharing of lots of data. As well as the broader questions about who owns the data, there is also the need for the presentation of data to be designed and it isn't obvious that traditional design methods address

People-centered Design

Digital transformation for power-plant HMI

Related Stories

Opinions

Don’t write interview guides

Themes

Commerce, business, technology – a key part of experience design.

What is the role for data, analytics and AI?

Methods / Tools

People-centered Design