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People-centered Design

  • People?
  • Centered?
  • Design?
  • Experience
  • Quality?
  • Data
  • People?
  • Centered?
  • Design?
  • Experience
  • Quality?
  • Data

The good and bad of touchscreens ...

Touchscreens and touch interfaces are all the rage – but is this a people-centred movement?

Arguably the strongest push for the use of touchscreens is the updatability of them – with a firmware update the UI can be changed significantly.

But there are also strong marketing pressures as it is a common belief that touchscreens make a product feel more modern and innovative.

Nowhere is this more apparent than in the car, where touchscreens increasingly dominate despite very good reasons to doubt their value to the driver

Examples

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The Compelling Touchscreen
The Compelling Touchscreen
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GE Digital Power
GE Digital Power
In creating digital HMI for a power plant, it is easy to find constraints pulling in different directions – towards simplification of the HMI and the use of fewer, smaller screens, versus the presentation of more data across more, larger screens. Either is a possible experience that can be designed for, but the whole team needs to know which experience they are aiming for.
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Methods / Tools

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Perspectives

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What do we mean by design?

Design is a very slippery word and so it is necessary to take some space to define what we mean by it. This section will look at many varied facets of design and the experience of design across many different products and services.

Commerce, business, technology – a key part of experience design.

Product design is a complex balancing of conflicting constraints and what works for a product idea in one company might be very different than would work for the same idea in a different company. Given that – does it really make sense to say the design is centred on anything?

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People-centered Design
  • People?
  • Centered?
  • Design?
  • Experience
  • Quality?
  • Data
  • People?
  • Centered?
  • Design?
  • Experience
  • Quality?
  • Data

info@peoplecentereddesign.org

© 2025 David Gilmore